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Last Updated: December 28, 2022
You must be familiar with CarMax, the biggest used car dealership in the United States. Whenever you buy a used car from this company, it comes with a CarMax warranty. The vehicles of CarMax come with a limited warranty of 4,000 miles or 90 days, whichever comes first. Along with purchasing used cars, the company also offers CarMax extended warranties.
Undoubtedly, used cars require more TLC than new vehicles, which can cause a financial burden for drivers. To help car owners in every way, CarMax offers an automobile extended warranty called Maxcare. However, before investing in any extended warranty, you must uncover its every aspect. This article will review the Maxcare auto warranty, its coverage options, cost, and customer reviews. We will also compare Maxcare's contract with other reputable warranty providers to help you make the wisest decision.
CarMax is a popularly used car dealership in the United States. The company's first store was established in 1993 in Richmond, Virginia. Now CarMax has more than 200 retail locations in 41 different states of the country.
Maxcare warranty comes in handy when the CarMax warranty expires. However, this extended warranty is only available during a vehicle purchase. So if you decline Maxcare's extended warranty when you purchase a used car from CarMax, you can't sign up for it later. In addition, the company has partnered with RepairPal to help customers access numerous auto repair facilities.
Above all, CarMax has an A+ rating from the Better Business Bureau (BBB), highlighting the company's effectiveness and dependability.
CarMax's Maxcare warranty only provides coverage for standard protection services. This warranty plan can stretch up to 150,000 miles or five years. Maxcare warranty plan covers some of the fundamental components of your vehicles, such as:
In short, the Maxcare warranty plan provides more coverage than basic powertrain warranties. The extended warranties from other brands come with a high coverage level compared to the vehicles' bumper-to-bumper warranty. But all the extended warranties with bumper-to-bumper coverage are more expensive.
Unfortunately, CarMax does not have any online sample contracts available. Instead, you must visit your nearest CarMax dealership to know precisely what the Maxcare warranty plan covers.
We will not enter into details of the Maxcare Vehicle Service contract because the company shares only limited information about this program. However, below we have given a handy table to give you an overview of the Maxcare vehicle service contract.
Rental Car Reimbursement: In case of a covered repair, the company will reimburse you $40 for up to seven days.
Repair Facility: You can take your vehicle to any ASE-certified auto repair facility.
Roadside Assistance: Maxcare Vehicle Service contract offers 24/7 roadside assistance with its all-extended warranty plans. The roadside assistance covers fuel delivery, flat tire assistance, towing, and battery jump starts.
Payment: You don't have to wait for reimbursement and upfront payment because CarMax will pay directly to the repair facility.
Covered Components and Systems: This plan covers significant components and systems of your car, such as steering, electrical systems, electronics, climate control, air conditioning, drivetrain, suspension, transmission, and engine.
CarMax also has a limitation on its covered repairs like other vehicle service contracts. Since the coverage of the warranty plan is exclusionary, the company will list all components and systems not protected under the Maxcare warranty in your CarMax vehicle service contract.
Some of the most significant inclusions of Maxcare extended warranty include:
Make sure to take care of your vehicles. Otherwise, your Maxcare extended warranty claim can be rejected. The repair facility you choose has the right to check copies of your service history to ensure that the damage is not your fault. In addition, this extended warranty is only good if you pay your bills or tamper with your car's odometer.
When you receive your vehicle service contract, discussing your concerns about the covered repairs with the CarMax representatives is vital. The Maxcare auto extended warranty can only be purchased when you buy a car from CarMax.
Pros
Along with your extended car warranty purchase, CarMax offers some extra perks, which include the following:
Unlike many other extended warranty providers, CarMax offers an inclusive tool on its official website. This tool will help buyers to gauge what they will have to pay for an extended warranty. You can toggle between your deductible options, car makes, and annual mileage of your vehicle-all this information will help you better understand the actual cost of Maxcare auto warranty.
Getting an online quote from CarMax is challenging, as the company offers extended warranties only for the cars it sells. But from our research, you may need to pay anywhere from $1,000 to $8,500 for your Maxcare extended warranties. The company offers different deductible options ranging from $50 to $300. The higher deductibles can lower the overall cost of your Maxcare extended warranty. But you must be prepared to pay the deductibles every time your vehicle gets repaired.
The overall cost of the Maxcare warranty also depends on the reliability of the car you buy. For example, if you purchase a used car with a known history of the problem, you can expect to pay more for the Maxcare warranty. Similarly, if you buy an older vehicle more prone to mechanical repairs, you can expect to pay more.
Below we have compared the average cost of the Maxcare warranty for a different vehicle to give you a clearer picture of how much you need to pay for an extended warranty.
Vehicle | Plan | Term Length | Avg. Cost | Deductible |
---|---|---|---|---|
Ford Mustang (23K mi) | Maxcare | 5yr/100K | $2,100 | $100 |
Audi (49K mi) | Maxcare | 5yr/100K | $3,400 | $300 |
BMW M3 (40K mi) | Maxcare | 5yr/125K | $4,000 | $0 |
Lexus CT 200h (24K mi) | Maxcare | 5yr/100K | $1,300 | $0 |
Remember that the average warranty cost for these vehicles may vary depending on your car's model, mileage, and location.
Maxcare warranty reviews indicate that you can only get a CarMax quote when you purchase a car. You can only roll the service contract cost when you're in the dealership. Once you sign up for Maxcare's extended warranty, you can take your vehicle to any ASE-certified repair facility.
Before starting the job, the professionals of your selected repair shop need to call your contract administrator and get authorization for the repairs. Transformability is another fantastic feature of Maxcare's extended warranty. In addition, you can transfer your Maxcare warranty plan if you sell your vehicle.
Unfortunately, CarMax does not provide information about its cancellation policies. But most extended warranty companies allow you to cancel your warranty plan within 30 days for a full refund. After a month, you can still cancel the program with a prorated refund.
CarMax has positive and negative customer reviews like other extended warranty providers. Many customers appreciate the no-haggle business model of CarMax. In contrast, some give zero stars to the company due to its limited coverage. Maxcare has a superior rating from the Better Business Bureau. Above this, the company has an excellent rating on Trustpilot from different customers.
Only a few customers reviewed the company negatively due to its unreliable coverage claims. However, Maxcare responds positively if any customer has a negative experience with its coverage options.
Maxcare warranty can be worth-buying if you need to cover only significant parts of your vehicles. The limited extended warranty plan of CarMax is only available when you purchase a car. The Maxcare auto warranty costs less than the other extended warranties but has higher deductibles.
Our expert review team is committed to providing honest and objective information. Based on consumer data, we identified the following rating categories and did extensive research to determine the top extended auto warranty providers.
Steven Dillon
Author
Steven is the founder and product tested for The Car Data, that has extensive knowledge in automotive industry. While most of his free time he participates in typical "car guy" activities, his passion for cars, data analytics, and tech, always has his looking for the next cool tool, software, trend, etc. to share with his audience on The Car Data or on his Instagram.
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